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Blog #18 How CAFM can help with business continuity

Introduction

Computer-Aided Facility Management (CAFM) is an essential tool for organisations to manage their facilities efficiently. It is a software solution that helps organisations manage and maintain their facilities and assets, including buildings, equipment, and people. CAFM systems allow businesses to track, monitor, and optimize their operations, which ultimately helps them save time and money. In this blog, we will explore how CAFM can help businesses with their continuity planning and management. Business continuity planning is the process of developing a strategy to ensure that essential business functions can continue during and after a disaster or disruptive event. The goal of business continuity planning is to minimise the impact of a disruption and enable an organisation to quickly recover and resume operations.

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Business impact analysis

A business impact analysis (BIA) is an assessment of the potential impact of a disruptive event on business operations. A CAFM system can help organisations conduct a BIA by providing data on critical assets and facilities. The system can help businesses identify critical resources, such as equipment, data, and personnel, and determine the impact of a disruption on these resources. By understanding the potential impact of a disruptive event, businesses can develop strategies to mitigate the impact and ensure that critical operations can continue. For example, if a CAFM system identifies a critical piece of equipment that is vulnerable to damage during a disruptive event, the business can develop a backup plan or implement measures to protect the equipment from damage. This information can help businesses develop more effective and efficient recovery strategies and minimise the impact of disruptive events on their operations.

Continuity planning

Continuity planning is the process of developing a documented set of procedures that outlines how a business will continue to operate during and after a disruptive event. A CAFM system can help businesses develop a continuity plan by providing data on critical assets, facilities, and resources which enables the response strategy to be even more effective. This along with the system helping businesses identify backup resources, establish communication protocols, and develop contingency plans make CAFM an invaluable tool. For example, if a CAFM system identifies a critical facility that is vulnerable to a disruptive event, the business can develop a backup plan to relocate operations to an alternate facility or implement measures to protect the facility from damage. This information can help businesses minimise the impact of disruptive events on their operations and recover more quickly and effectively.

Resource allocation

Resource allocation is a critical aspect of business continuity planning and management. During a disruptive event, businesses must allocate resources effectively to minimise the impact on critical operations. A CAFM system can help businesses allocate resources more effectively by providing real-time data on the status of facilities and assets. For example, the system can provide data on the availability of backup IT equipment and facilities, allowing the business to quickly deploy backup resources to minimise the impact of the disruptive event. The system can also help the business develop contingency plans for future events by providing data on the risks and hazards associated with the office building and its equipment.
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Compliance management

Compliance management is critical to ensure that businesses are adhering to relevant regulations and standards, particularly during a disruptive event. A CAFM system can provide compliance management capabilities that enable businesses to monitor and manage compliance in real-time, reducing the risk of non-compliance. For example, in an office setting, compliance management might involve tracking the status of fire safety systems, such as fire alarms and sprinkler systems. A CAFM system can provide real-time data on the status of these systems, enabling businesses to identify potential issues and take appropriate action to ensure compliance. The system can also provide automated notifications to relevant personnel when compliance issues are identified, ensuring that appropriate action is taken promptly. This not only helps with business continuity however also with regulatory inspections or audits which could result in costly fine’s if a building was inspected and in breach of any compliances.

Performance monitoring

Performance monitoring is critical to ensure that critical assets and facilities are operating at peak efficiency and correctly, particularly during a disruptive event. A CAFM system can provide performance monitoring capabilities that enable businesses to track and manage the performance of critical assets and facilities in real-time. For example, in an office setting, performance monitoring might involve tracking the performance of heating, ventilation, and air conditioning (HVAC) systems. A CAFM system can provide real-time data on the status of these systems, enabling businesses to identify potential issues and take appropriate action to ensure optimal performance. The system can also provide data on energy usage and costs, enabling businesses to optimise energy consumption and reduce costs. Overall, performance monitoring provided by a CAFM system can significantly contribute to a business’s ability to maintain continuity in the face of disruption.

Conclusion

In conclusion, CAFM systems offer a powerful set of tools for businesses seeking to maintain continuity during disruptive events. By providing real-time data and analytics, supporting critical functions such as resource allocation, business impact analysis, continuity planning, compliance management, and performance monitoring, and enabling effective communication and ongoing improvement, CAFM systems can help businesses to minimise the impact of disruptive events and maintain critical operations. In today’s rapidly changing business environment, the ability to ensure continuity during disruptions is essential to the success and survival of any business, and CAFM systems offer a valuable means of achieving this goal.

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